Strengthening compliance and SOP governance in energy firms

Context

  • The client requires an SOP portal for effective document management.
  • The solution must align with the organization’s content management policies.
  • Key functionalities include document access, search, security, version control, user engagement and notifications.

Testimonial

“The SharePoint-based SOP portal has transformed our document management, making SOP access, compliance tracking, and certification seamless and efficient”
–Department Head

Challenges

  • Employees struggled to find relevant SOPs due to lack of document repository.
  • Multiple versions of the same SOP existed across different locations, leading to confusion, outdated information usage, and compliance risks.
  • There was no mechanism to track SOP readership.
  • SOP expiration and updates were not effectively.

Approach

  • Use OOTB capabilities to manage SOP storage, versioning, and tracking views while enabling alerts.
  • Define SharePoint security groups, metadata, and taxonomy for structured content organization and access control.
  • Use Power apps & automate for notifications like SOP expiration required SOP updates, and pending exams.

Engagement coverage and highlights

  • User authentication
  • Role Based Access Control
  • Home page
  • Search & Filter
  • SOP details
  • My SOPs
  • My Team’s SOP
  • SOP Management
  • Schedule SOP exam
  • SOP certifications

Timeline

Solution discovery & envisioning
2 weeks
Implementation
10 Weeks
User adoption
1 Week
Maintenance & updates, support
Dedicated support team

Outcome

<1 min
SOP Search Time
90%+
SOP Access Rate
95%+
Certification Completion Rate
70%+
Reduction in manual Effort
95%+
Audit Readiness
98%
SOP expiry compliance

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