Unified data and insights for one of the world’s leading beverage company

Enabled real-time visibility across franchisee and distributor operations through automated dashboards and mobile-ready performance reports, eliminating manual reporting delays.

Context

  • Client is, one of the world’s most popular beverage companies, needed a unified system to consolidate and analyze performance metrics for its franchisee owners and distributors.
  • Sales and operational data were coming from multiple, disconnected systems, making it challenging to extract insights efficiently.
  • Franchise owners and distributors required real-time access to performance reports to monitor key metrics such as sales, guest visits, and revenue trends.​

Challenges

  • Data fragmentation across different systems resulted in delays in reporting and decision-making
  • Manual efforts were needed to collect, clean, and analyze sales and customer data, leading to inefficiencies.
  • Lack of real-time insights hindered franchise owners from making informed business decisions.
  • There was a need for a mobile-friendly solution that allowed stakeholders to access dashboards on the go.

Approach

  • Hybrid data management solution:-Developed a Microsoft Azure-based database to consolidate data from multiple sources, ensuring accuracy and consistency across all franchise operations.
  • Real-Time power BI dashboards:-Designed interactive Power BI dashboards with automated data refreshes, providing real-time analytics on sales trends, customer visits, and revenue, eliminating manual reporting efforts
  • Mobile-enabled visualization: Enabled real-time performance monitoring on smartphones and tablets with easy navigation

Engagement coverage and highlights

  • Integration with POS : Integration with Omnivore feeds for storing the restaurant data and orders to custom database.
  • Scalable data model: Data model setup that save the information like restaurant visits, items ordered, time phased details
  • Data insights : Dashboards and reports to track the peak time for customer visits, products that are mostly ordered in combination to define the marketing strategy, tracking the non visiting hours and run the offers for that time to increase the visits, etc..
  • Export & subscriptions:  Enabled Excel/PDF exports and automated report deliveries.
  • Seamless integration: Connected multiple POS for a unified view.

Timeline

POS integration & Data model set up
4 Weeks
Reports and dashboards
2 Weeks
User adoption & support
Support for one year and expansion for POS

Outcome

Marketing strategy
The reporting automation enabled to strategize marketing efforts and effectively manage the product inventory
40%
Increase in customer visit with data driven strategies
5+
POS integrations

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