The company offers services across Landscape Management, Tree Management, Water Management, Snow Management, Design and Enhancement, and Landscape Construction, with a strong foundation built on expertise, service quality, and sustainability.
Given the nature of this industry, where most operations take place in the field rather than within office environments, on-ground execution has a direct impact on business outcomes. This makes effective field service management a critical capability for ensuring operational efficiency, workforce productivity, and overall bottom-line performance.
Development of multiple Canvas Apps to digitize and streamline operational workflows across different divisions, enabling field teams to capture and update data in real time.
Implementation of Power Automate workflows to automate notifications, approvals, and process handoffs, reducing manual coordination and delays.
Centralized data management using Azure SQL
Standardization of data storage in Azure SQL to create a single source of truth, supporting scalability and consistent data usage across applications.
Centralized role and access management
Implementation of a centralized Role Management App to control user access, permissions, and feature-level visibility across all applications.
Advaiya improved operational efficiency and execution visibility by digitizing field operations, automating workflows and approvals, and centralizing data across teams. This resulted in faster billing cycles, reduced manual effort, improved data accuracy, real-time operational visibility, and lower overhead caused by manual coordination and fragmented systems.
Billing time reduced from 30 hours to 4, with better visibility ensuring no missed work orders. Invoices with photos are now completed in under 5 minutes, improving accuracy and client satisfaction.
– Chief Operating Officer