Modernized client food-service operations with mobile apps, QR-based subscriptions, cloud integration, and centralized restaurant management.

Company overview

Client is the Associated Students a large campus organization running restaurants, stores, and student services. Its food-service division serves a large student population that expects current menus and a smooth counter experience.

Food digitization
Campus mobility
Cloud integration
Industry
Higher-education services
Total employees
1,400 students annually
Engagement area
Application engineering.
Focus
Food-service and dining operations

Core business challenges

  • Menu and app updates could not reach students quickly
  • No digital way to run a card-based coffee subscription
  • Subscription card usage could not be validated at the counter
  • No transaction log of card redemptions across outlets
  • Data synced manually between systems

Technical challenges

  • Multiple platforms (web, mobile, POS) had to stay in sync
  • Card redemptions needed fast, reliable validation at the counter
  • Data had to move between systems without manual effort
  • Solution had to run reliably on cloud infrastructure with UAT and production separated
Teams impacted
Restaurant division
Cashiers at outlets
IT
Marketing
Students (app users)

Solution

Web admin portal

Single portal to manage restaurants, menus, app messages, subscription programs, and cards, with transaction logs and search.

Mobile and cashier apps

Native iOS and Android apps for students, plus a QR-based cashier app that validates subscription cards and logs each redemption.

Automated data sync on AWS

A scheduler-driven pipeline keeps data synchronized across systems, hosted on AWS with separate UAT and production environments.

Outcomes

4
solution areas delivered by one partner
2
native app stores served — iOS and Android
2
dedicated user roles — admin and cashier
1
QR scan validates a card at POS
3
improvement in resource utilization
2+
support terms after initial build
4
solution areas delivered by one partner
2
native app stores served — iOS and Android
2
dedicated user roles — admin and cashier
1
QR scan validates a card at POS
3
improvement in resource utilization
2+
support terms after initial build

Bottom - line impact

A single partner has delivered and sustained client food-service platform across admin, mobile, and point of sale,from initial build in 2021 through managed support running to 2026.

Featured technologies

Testimonial

Advaiya has been a reliable technology partner in modernizing our food-service operations. Their team successfully delivered an integrated platform that streamlines menu management, student engagement, and subscription validation while providing ongoing support to ensure a smooth experience across our campus service          

Director of Information Technology

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