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Boost seller productivity with Dynamics 365 Sales Copilot

Context

  • 100+ business units and 180+ teams​
  • Ad-hoc tools for communication​
  • Diverse engagement approaches​
  • Excel-based tools for sales forecasting

Challenges

  • Inconsistent email communications​
  • Lack of personalization across customer interactions​
  • Lack of adherence to established best practices​
  • Error-prone forecasts​
  • Missed revenue opportunities

Engagement coverage and highlights

  • US-based chemical manufacturer
  • Using Dynamics 365 Sales from last 5+ years
  • Global sales team of 1000+ members across regions – APAC, EMEA, & Americas

Outcome

85%
Successful adoption across sales team (As per user feedback & satisfaction surveys)
40%
Faster response time (QoQ Dynamics 365 activity log analysis)
76%
On-time activity completion (Sales team performance metrics)
>70%
Forecast precision (Compared YoY Q3 sales & revenue reports)

Recent case studies

Transformed enterprise knowledge management for a leading automotive company​

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Transformed operations and boosted productivity for a large renewable energy enterprise by automating workflows and strengthening SOP governance

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Transformed digital presence with a modern and user-focused website for a leading renewable energy company

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Modernized Digi Seva Kendra for one of the largest electricity and power supplier

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Empowered a large Indian utility company with secure, scalable document management system

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Sportline company– Book and Play

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Recent case studies

Transformed enterprise knowledge management for a leading automotive company​

Case study

Transformed operations and boosted productivity for a large renewable energy enterprise by automating workflows and strengthening SOP governance

Case study

Transformed digital presence with a modern and user-focused website for a leading renewable energy company

Case study

Modernized Digi Seva Kendra for one of the largest electricity and power supplier

Case study

Empowered a large Indian utility company with secure, scalable document management system

Case study

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Azure NLP and Power BI solution for chemical manufacturing

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Fortune 500 industrial process fluids manufacturer

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Implemented enterprise wide project management for a leading bank in Bahrain

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