February 24, 2024

Revolutionizing the workplace with Microsoft 365 Copilot for a conglomerate

Context

Diverse workforce across multiple geographies
Fragmented set of tools used for work
Limited awareness about available features

Challenges

More time spent on mundane tasks
Lack of a centralized platform for collaboration
Lack of a unified security framework

Solution

Role-based awareness sessions on Copilot
Copilot in Word, PowerPoint, Excel
Copilot in Outlook, Teams
Copilot in Power Platform
Business Chat

Engagement coverage and highlights

Leading conglomerate embracing digital transformation
Using Microsoft 365 from last many years
Adopting Microsoft 365 Copilot to seamlessly integrate AI into daily work processes

Outcome

99.7%

AI-enabled workforce (Training completion)

50%

Improvement in collaboration (Subjective team opinions)

35%

Reduction in IT helpdesk tickets (Source: Ticketing system metrics)

40%

Faster decision-making (CXO feedback)

Recent case studies

Empowered compliance and SOP governance for a leading energy transmission enterprise

Modernized document management for a leading Indian airport operator

Unified data and insights for one of the world’s leading beverage company

Vital Record Management System for telecommunication industry in gulf region

Sportline company– Book and Play

Other case studies

Maximizing team productivity and customer experience for a large realty & construction company

Transforming customer and field service management operations with Dynamics 365 and Power Platform for a leading US water heating company

Vital Record Management System for telecommunication industry in gulf region

Unified CRM – Transforming customer management for a leading industrial process fluids manufacturer

Modernized document management for a leading Indian airport operator

Elevating seller efficiency with Dynamics 365 Sales Copilot for a Fortune 500 chemical manufacturer

Empowered compliance and SOP governance for a leading energy transmission enterprise

Fortune 500 industrial process fluids manufacturer

Unified data and insights for one of the world’s leading beverage company

Recent case studies

Empowered compliance and SOP governance for a leading energy transmission enterprise

Modernized document management for a leading Indian airport operator

Unified data and insights for one of the world’s leading beverage company

Vital Record Management System for telecommunication industry in gulf region

Sportline company– Book and Play

Other case studies

Letter registration process for largest broadband company

Dynamics 365 Business Central for AA Asphalting LLC

Unified CRM – Transforming customer management for a leading industrial process fluids manufacturer

Renowned renewable energy company implements centralized SOP portal for enhanced efficiency

Sportline company– Book and Play

Document management system for Airport

ESG Board for a conglomerate

Empowered compliance and SOP governance for a leading energy transmission enterprise

Azure NLP,AI & power BI reporting solution for chemical manufacturing company

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