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Large cement manufacturing group

A Dot Net based application fetching data from SAP to digitize Dealer Management processes

Context

  • Digitalize Sales Order process for Dealers and Retailers
  • Easy collaboration among the business units ​
  • Notify relevant owners on status updates
  • Get historical records from one centralized tool

Challenges

  • Rely on manual processes for order placement, which were prone to errors, delays, and inefficiencies.
  • Tracking the status of orders manually was time-consuming and challenging.
  • Without a centralized system, tracking KPIs related to sales, such as revenue, sales volume etc. was cumbersome and often inaccurate.
  • Manually distribute generated invoices and ledger.

Solution

  • Integrated with SAP ECC6.0 using a middleware WCF service for data transfer.​
  • Developed responsive Angular based Web Application and React native-based mobile app.
  • Developed a dashboard to display the Order Listing with the Performance, order status and invoices.
  • Developed loyalty program module and admin to manage it.

Engagement coverage and highlights

  • Get data from SAP through middleware
  • Show real time data to the dealer.
  • Order placement and tracking
  • Invoice view and download for dealer
  • Officer dashboards to track sales across India management
  • Loyalty program points credit/debit
  • Points redemption
  • Dealers Profile
  • Live schemes
  • Gift Catalogue
  • Ledger view and download
  • Multi-language
  • Exclusive member schemes
  • Insurance details
  • Monthly target and achieved details
  • Engagement campaigns

Testimonial

“ Your dealer management application has transformed day to day operations, ensuring seamless collaboration, efficient order placement & tracking. ”
– CIO

Timeline

Solution discovery & envisioning
4 Weeks
Implementation
40 weeks
User adoption
4 Weeks
Maintenance & updates, support
Dedicated support team

Outcome

5000+
Active users
1000+
Loyalty Program users
80%+
Reduced manual work
15+
KPI tracked through Sales dashboard
>90%
improvement in order Placement time
>75%
Reduction in performance and order tracking time

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