A Dot Net based application fetching data from SAP to digitize Dealer Management processes

Context

    • Digitalize Sales Order process for Dealers and Retailers
    • Easy collaboration among the business units ​
    • Notify relevant owners on status updates
    • Get historical records from one centralized tool

Challenge(s)

    • Rely on manual processes for order placement, which were prone to errors, delays, and inefficiencies.
    • Tracking the status of orders manually was time-consuming and challenging.
    • Without a centralized system, tracking KPIs related to sales, such as revenue, sales volume etc. was cumbersome and often inaccurate.
    • Manually distribute generated invoices and ledger.

Solution

    • Integrated with SAP ECC6.0 using a middleware WCF service for data transfer.​
    • Developed responsive Angularbased Web Application and React native-based mobile app.
    • Developed a dashboard to display the Order Listing with the Performance, order status and invoices.
    • Developed loyalty program module and admin to manage it.
“ Your dealer management application has transformed day to day operations, ensuring seamless collaboration, efficient order placement & tracking. ”
– CIO

Engagement coverage and highlights

    • Get data from SAP through middleware
    • Show real time data to the dealer.
    • Order placement and tracking
    • Invoice view and download for dealer
    • Officer dashboards to track sales across India management
    • Loyalty program points credit/debit
    • Points redemption
    • Dealers Profile
    • Live schemes
    • Gift Catalogue
    • Ledger view and download
    • Multi-language
    • Exclusive member schemes
    • Insurance details
    • Monthly target and achieved details
    • Engagement campaigns

Timeline

investment
Solution discovery & Envisioning

Four Weeks

integration
Implementation

40 Weeks

management
User adoption

Four Weeks

tablet
Maintenance & updates, support

Dedicated Support team

5000+

Active users

1000+

Loyalty Program users

80%+

Reduced manual work

15+

KPI tracked through Sales dashboard

>90%

improvement in order Placement time

>75%

Reduction in performance and order tracking time

Featured technologies