Transformed procurement operations with end-to-end PR & PO process automation for a large conglomerate

Company overview

The company is a diversified infrastructure and industrial conglomerate in the energy and logistics sector, faced inefficiencies in high-volume procurement due to manual PR and PO processes, prompting a digital transformation initiative to enhance visibility, compliance, and operational efficiency across its procurement lifecycle.

Process digitization
Digital procurement
Automated tracking
Industry
Conglomerate
Total employees
11571
Engagement area
Applications Engineering
Focus
Operations management

Core business challenges

  • Manual PR and PO creation, submission, and approval processes
  • Lack of real-time visibility into procurement status
  • No centralized system for tracking budgets and approvals
  • Inconsistent documentation and communication practices
  • Dependency on manual SAP checks for status updates
  • Delays and errors due to paper-based workflows

Technical challenges

  • Absence of a unified procurement management platform
  • Limited integration between procurement workflows and SAP
  • No automated approval workflows or notifications
  • Lack of centralized document storage and audit trail

Teams impacted
Procurement teams
Finance teams
Business unit (BU) heads
IT & Digital transformation teams

Solution

End-to-end workflow automation

Automated PR and PO lifecycle from request initiation to approval and order issuance using Power Platform.

Rule-based approval routing

Requests are routed automatically to relevant stakeholders based on predefined business rules.

Centralized data & notifications

All procurement data is securely stored in SharePoint with automated alerts and reminders for stakeholders.

Outcomes

~75%+
time saved in procurement cycle
< 5 days
purchase cycle time
100%
compliance adherence with audit trails
~95%
improved visibility and control
~80%
reduction in errors
~90%
reduction in manual work
~75%+
time saved in procurement cycle
< 5 days
purchase cycle time
100%
compliance adherence with audit trails
~95%
improved visibility and control
~80%
reduction in errors
~90%
reduction in manual work

Bottom - line impact

The automation of PR and PO processes significantly improved procurement efficiency by reducing manual effort and enhancing visibility across the lifecycle. The organization achieved faster approvals, better budget control, and improved compliance, enabling teams to focus on strategic initiatives rather than operational tasks.

Featured technologies

Testimonial

The solution has transformed our procurement process, enabling faster approvals and improved visibility. Its user-friendly interface and automation capabilities have helped our teams reduce manual effort and operate more efficiently.

Deputy General Manager- Group Information Technology

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