Microsoft Dynamics 365 consluting, Dynamics 365 implementation

Unify data from disparate sources

360-degree view of customers to enable organizations deliver personalized customer experiences

Brings together all of your data from many different sources: transactional, observational, behavioral and other sources using 20+ out-of-the-box connectors and advanced built-in tools for mapping, matching and merging of scattered data to break down silos and enrich the customer data.

Why Microsoft Dynamics 365 customer insights

Get a complete and unified view of customers with deeper insights into each customers’ profile like history, interests, activities, and interactions with your brand at one place. With the intelligent insights and recommendation at your fingertips, empower your employees to connect and engage with customers in the moment and build strong relationships through omni-channel experience.

Gain a holistic view of customers
Unlock intelligent insights and act
Adapt and extend

Unlock intelligent insights and act

Gain deeper insights, discover new customer segments, predict customer intent, identify next best actions, provide product recommendations, and a lot more using pre-built machine learning capabilities and AI-driven recommendations.

Engage your customers with confidence, deliver personalized experiences, and optimize business processes across all engagement channels, including email marketing, advertisement, website, marketing campaigns and others, to derive insights and KPIs that power personalized experiences and optimize business processes across all engagement channels.

Case studies

Project lifecycle digitalization for Sterlite Power (EPC)

Sterlite Power is a leading global developer of electric power transmission infrastructure and electric utilities solutions provider company.

Case studies

Cloud Migration and Process Automation for EHS-International

Advaiya helped EHSI to migrate their existing projects and associated documents to Office 365, to facilitate hassle-free overview of all projects and keep the team aligned and focused.

Case studies

Office 365 based document management system for Microsoft

Leveraging Office365 functionalities, Advaiya redesigned the WWRCM portal enabling right taxonomy and a governed process for classifying, tagging and moving content into SharePoint to facilitate organized structure and ease of access.

Workshop