Publication: Tech Stories
By Kamlesh Dave, Vice President Advaiya Solutions Inc
Enterprise technology has evolved through several stages, each focused on improving operational efficiency. Organisations initially digitised manual processes, followed by the implementation of enterprise applications that standardised workflows and enhanced data visibility. Over time, automation platforms further optimised operations by streamlining repetitive tasks and routine workflows. Despite these technological gains, most systems continue to operate within rule-based frameworks and demand substantial human intervention. In this emerging phase, artificial intelligence (AI) is transforming this model by enabling systems capable of operating with greater autonomy, intelligence, and contextual decision-making.