Webinar and discussion

Breaking the field visibility and coordination ceiling:

The real business case of field service management

23rd March 2026, Monday | 9:00 to 10:30 AM (Pacific Time)

Online

Supported by

Webinar and peer led discussion

Field teams across industries like AEC and energy & utilities loose margin when scheduling and job updates live in spreadsheets or on paper. Gartner found that 35% of field teams still rely on manual methods and 37% use nonspecialized tools, which drive delays, errors, and rework.

That’s where field service management helps. In a Forrester TEI study organizations reported 346% ROI with payback in under six months, 14% increase in field workforce productivity and a 12% reduction in second-visit truck rolls through improved first-time fix.

Join us for a peer-led webinar to learn what it takes to achieve these outcomes in real field operations

Why attend?

Companies with field workforces are under pressure to deliver faster execution, tighter control, and predictable project margins.

This session explains field service management end to end, where it fits, and what “good” looks like in practice. You will understand why job status and cost insights often arrive too late, and what decisions enable same day visibility, stronger accountability, and better financial outcomes, with clear next steps.

If you are a business owner or part of the IT or operations team in AEC, EPC, or energy & utilities, this peer-led discussion will help you unlock the full potential of your field workforce.

Join us to gain a practical roadmap and a real-world use case

Webinar themes

Addressing field challenges

Miscommunication between onsite & office workforce, scattered field updates create delays, disputes, and weak control across projects.

Exploring field service management

FSM unifies scheduling, work orders, work history, and mobile execution into one system.

Bottom-line impact of field service management

Reduce rework and delays, improve workforce productivity, and protect project margins with clearer control.

Agenda

Key highlights you can look forward to

  • Prewebinar survey | Before the session

    A short survey to capture your challenges, field visibility gaps and top operational priorities.

  • Welcome and context | 00:00 – 00:10

    What you will gain, who this is for, and how to use the session to drive outcomes.

  • Field realities leaders face | 00:10 – 00:25

    Where delays, rework, and coordination breakdowns typically start in fieldheavy work.

  • What field service management is | 00:25 – 00:40

    A clear, endtoend view of field service management and what “good” looks like in practice.

  • Where field service management fits across industries | 00:40 – 01:00

    How FSM applies to AEC, EPC, and energy & utilities field operations and teams.

  • How field service management improves project margins | 01:00 – 01:15

    How visibility, accountability, and better coordination reduce man-hours, rework and protect profitability.

  • Practical roadmap and realworld use case | 01:15 – 01:25

    What to prioritize first and how outcomes are achieved in real field environments. 

  • Q&A and next steps | from 01:25

    Open Q&A on your current approach, challenges, and what to do next.

Speakers

DG
Dharmesh Godha

President & CTO, Advaiya Solutions Inc.

Max
Max Leavitt

Engagement Manager, Advaiya Solutions Inc.

Breaking the field visibility and coordination ceiling

Learn how field visibility and coordination improve productivity, control, and project margins.