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Make Tech Work

We are continuously working to simplify technology for our customers. As part of this process, we looked carefully at how we add value for our customers. Going through the work we have done, and thinking about the approach and philosophy we use...

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Why Do Tech Implementations Fail?

The technology adoption lifecycle consists of the five stages - Innovators (ones who are ahead of their peers and often have great ideas), Early Adopters (often try out new things and believe in experimentation), Early Majority (often known for askin...

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